Technical Business Analyst

Location: Minneapolis, MN

Type: Full Time

Min. Experience: Mid Level

Position Requirements / Attributes: 

  • Bachelor’s Degree in a related field or 3-6 years of equivalent work experience
  • In tune with project details and bigger strategic plans of clients
  • Excellent analytical, strategic and influencing skills
  • Experience with collecting, analyzing and documenting detailed analytical and technical requirements
  • Experience collaborating with web designers and developers
  • Experienced in client services and consulting
  • Understanding of front (XHTML, CSS) and back end (.NET, C#, SQL) development
  • Strong skills in Microsoft Office products (VISIO, Excel, Word)
  • Clear communication and strong meeting facilitation, presentation and writing skills
  • Ability to multitask various clients and projects within
  • Familiarity with both agile and waterfall development methodologies
  • Strong organization
  • Attention to detail
  • Experience with CMS implementation / integration a plus

Primary Responsibilities: 

  • Identifying, analyzing and communicating multi-channel strategic and tactical digital trends and objectives in order to recommend innovative strategies for  client improvement and growth
  • Analyzing online user behavior, conversion data and customer journeys, funnel analysis and multi-channel attribution (i.e. data-driven analysis)
  • Supporting the development and application of digital measurement techniques, tools and metrics across a client’s digital media portfolio
  • Responsible for owning and updating project documentation
  • Gathering requirements through client and user interviews, analytics, research, communications, competitors and other methods
  • Translating and documenting requirements into project briefs/outlines and site specifications
  • Identifying potential technical and business solutions and optimal measurement techniques to show success
  • Collaborating with the project team to ensure solution compatibility and client satisfaction
  • Monitoring the scope of work and advising clients on alternatives when scope changes are requested
  • Developing and executing test plans and documenting the results
  • Creating or assisting in the production of pre-sales documentation including statements of work
  • Presenting recommendations and services to prospects / clients

Secondary Responsibilities: 

  • Supporting team members to understand project deliverables
  • Preparing and delivering user and technical documentation and training as appropriate
  • Developing and enhancing Aware’s technical and digital documentation and processes
  • Maintaining and creating awareness of industry best practices and up-and-coming trends around digital marketing, customer engagement and CMS

Include cover letter and salary requirements please. No search firms please. Aware Web Solutions is an Equal Opportunity Employer.

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